Patient care and engagement solutions company GetWell Network wanted to redesign its ViiMed care coordination platform to allow for customization of provider workflows and to provide patients with insight into surgical event(s).
GetWell engaged PointClear Solutions for its award-winning design expertise. In addition to addressing the challenges above, the PointClear team worked to ensure that the new ViiMed platform enabled communication between patients and providers via secure messaging, and supported patient education / disease management efforts.
Increased operational efficiency for care teams
Improved patient engagement and education
The team at PointClear was agile, professional and thorough. Through a systemic review of our clients, users and stakeholders, they helped synthesize the intent of our product. Equipped with this deeper understanding of our application, PointClear helped us dramatically refactor the user experience… Deliverables produced from this engagement have fit right into our roadmap and our development sprints.
—Philip Matkovsky, CIO, GetWell Network