Designing an intranet site for one large health system can be a tough task, but creating an intranet site that supports the merger of two large-scale systems can pose an even greater challenge. Collaboration and information sharing needed to take place across multiple offices and divisions.
PointClear partnered with Trinity Healthcare to develop a robust intranet design framework that would meet the needs of its post-merger organization and individual users. Social tools were incorporated into the intranet to foster collaboration and engagement throughout the organization.
Improved intranet site fosters collaboration and engagement across divisions and geographic locations, creating a more nimble and efficient organization.
A single, easy-to-use intranet site helped create internal alignment and ease the collaboration process amidst a merger of two large health systems.
Extensive user research, exploration, and validation throughout the project helped ensure a high user adoption rate.